Real, de-identified accounts from healthcare providers across the country — page 3 of 10.
Share Your StoryA pointed review described dialysis decisions and a "dismissive attitude." The patient it describes is not in my practice, and the clinical specifics do not align with how I manage care, so I suspect either a mix-up with another…
An individual left repeated reviews that started as a care complaint and steadily shifted into personal hostility, at one point including comments about my family that had no business in a review of an emergency visit. The posts followed…
A review appeared within a week of an employee's departure, describing "how the office really operates" and citing our internal scheduling practices, supply ordering, and staffing patterns that no patient would ever observe. It was framed…
A review on RateMDs flatly claimed that I had "performed the wrong procedure," which is a false statement of fact, not a matter of opinion or bedside style. On a site whose entire purpose is helping patients pick a doctor, an accusation…
As a diagnostic radiologist, I almost never meet patients face to face, so I was genuinely puzzled to see a one star review complaining about my "rude bedside manner" during an in person exam I do not perform. There was no corresponding…
The adult child of a patient posted a long, public account of decisions made during their parent's care, stating openly that they were "speaking for the family," though they had not been present for most of the visits. Much of the post…
A review laid out a cancer diagnosis, the treatment plan, and specific conversations from the exam room, all alongside pointed criticism of my care. My first and strongest reaction was heartbreak that such intimate, painful information was…
A review criticized my "outdated approach" and steered readers toward a competing surgical group, using language that read far more like strategy than like a patient recounting an experience. I could not prove authorship, and Healthgrades…
A neighborhood dispute that had nothing to do with medicine spilled onto Nextdoor, and almost overnight a cluster of one star posts about my practice appeared from people who had never been patients. It was reputational collateral damage…
A negative review described an appointment booked through a different system, on a date when I was not practicing, clearly aimed at another physician entirely. On Zocdoc, where the rating feeds directly into how often and how prominently…
The review was about a surprise copay and a scheduling mix-up, both front desk and insurance issues, yet it torched my rating as a clinician with a single angry star. The actual therapy had gone well, and the patient had made real,…
It began with a thin one star review that had no real content, just a low score and a curt dismissal, and then came a message offering to make it "disappear" in exchange for payment. When I declined, a second vague negative review appeared…
A one star review complained about the price and warranty terms of a hearing aid, decisions set by the manufacturer rather than by my clinic, and framed the whole thing as a failure of my care. The audiology evaluation and fitting…
Pain management already involves difficult conversations about what can and cannot be safely prescribed, and one individual responded to my following the clinical and legal guidelines by leaving escalating reviews that turned personal and,…
A relative of a patient, by their own admission not a caregiver I ever interacted with, posted a long and emotional public account of a visit they had not attended, misstating what actually happened in the exam room. I could not correct a…
A detailed one star review referenced a specific eye surgery and a series of follow up visits that never occurred in my practice, with no matching patient and clinical specifics that do not fit my work. Whether it was a mix-up with another…
After a viral local social media post misrepresented a single interaction at our clinic, our urgent care was hit with a rapid burst of one star reviews, many from accounts well outside our area who had obviously never walked through our…
A review declared as fact that I had "dismissed serious symptoms," a specific and false clinical claim rather than a matter of tone or opinion. Correcting the record would mean discussing the patient's actual care in public, which I will…
A Reddit thread appeared in which a poster laid out their lab values, their medications, and details of our discussions, framing all of it as exposing my "negligence," and it invited a pile-on of commenters who knew nothing about the…
A one star review appeared claiming I had "butchered" a cosmetic procedure and "rushed her out the door in five minutes." Because Google ranks it as "most relevant," it pinned itself to the very top of my profile and stayed there for the…
A patient who first left a glowing review later amended it to claim we "dropped the ball" and wouldn't treat her. She was seen for a questionable tooth after she had stabbed it with a toothpick. We prescribed antibiotics and told her to…
He spam-posted everywhere — including the BBB — claiming we refused to repair dentures we had made after they broke two years after delivery. It's the reason I have a 1-star on Yelp, and he posted the same on Healthgrades and a few other…
A vague 1-star review, out of step with the rest of our reviews. The patient opened a CareCredit account in January. Months later she and her boyfriend came in claiming she had never signed or approved it, even though we have proper…
The patient and a friend wrote multiple reviews across several platforms saying it was all my fault and that I was a jerk for suggesting a free extraction was a fair solution. She'd had a root canal through an old crown; when I saw the…