A one-star account of an eye surgery that never happened
This account was submitted by a healthcare provider and de-identified before publication. Details that could identify a patient or practice have been removed, and it is shared with the provider’s consent.
A detailed one star review referenced a specific eye surgery and a series of follow up visits that never occurred in my practice, with no matching patient and clinical specifics that do not fit my work.
Whether it was a mix-up with another ophthalmologist or an outright invention, I have no way to know, and no way to disprove it publicly without implying a patient relationship I cannot confirm. There is a particular exhaustion in defending your surgical competence against an event that, as far as any record shows, did not happen.
A vivid account of a surgery I did not perform sits at the top of my listing, precisely where someone deciding whether to trust me with their vision will see it, and new patient calls slowed noticeably during the stretch it held that top spot. Ophthalmology is a field where trust is everything, because people are entrusting you with their sight.
I reported it several times and received the standard automated responses that resolved nothing.