A dialysis review about a patient who was never mine

This account was submitted by a healthcare provider and de-identified before publication. Details that could identify a patient or practice have been removed, and it is shared with the provider’s consent.

What was posted

A pointed review described dialysis decisions and a "dismissive attitude."

What actually happened

The patient it describes is not in my practice, and the clinical specifics do not align with how I manage care, so I suspect either a mix-up with another nephrologist or a deliberate falsehood. What I cannot do is refute it without appearing to confirm a patient relationship that does not exist, which HIPAA forbids.

Impact

Nephrology is heavily referral driven, and in the weeks after the post I felt a distinct chill from a partner clinic that usually sends patients my way, though no one ever says a review is the reason. The care I give is careful and collaborative, which makes "dismissive" a particularly bitter word to see attached to my name.

Steps taken

Reporting it to Healthgrades produced the usual answer that they do not adjudicate factual disputes. I spent more evenings than I would like trying to reverse engineer who might have written it, which solved nothing and cost me sleep.

Reported impact on this provider

Emotional DistressLost Referrals

Three others reported Emotional Distress

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