Real, de-identified accounts from healthcare providers across the country — page 2 of 10.
Share Your StoryIt started with a single one star review that contained no actual detail, just a low rating and a vague "would not recommend." A day later I received a direct message offering to "help clean up" my online reputation and take the review…
Over about three months the same individual left a series of escalating reviews that stopped being about care and became intensely personal, commenting on my appearance, my "cold attitude," and eventually including language that felt like…
The review was one star and entirely about a billing dispute and a ninety minute wait in the lobby, with not a single word about the surgery itself, which went well and left the patient walking comfortably. Billing at my practice is…
Someone left a one star review complaining about the parking situation at the shopping plaza, the "weird energy" of the waiting room, and the fact that we no longer honored an expired promotion. There was nothing in it about their actual…
After a local news segment briefly and inaccurately mentioned our emergency department, a wave of one star reviews rolled in over about forty eight hours, many from accounts several states away that had obviously never been patients, some…
A long, angry review named specific symptoms and declared that I had "gotten the diagnosis completely wrong and refused to listen." No patient in my practice matches the account, and the described condition is not something I manage in the…
A post on RealSelf claimed I had "disfigured" a patient and used dramatic before and after language about a procedure that, as described, was not the procedure that was actually performed. On a platform built specifically for prospective…
The reviewer stated plainly at the start that they had "never met this doctor" and were writing about a relative's experience, then proceeded to give a confident, authoritative account that was secondhand and wrong on several key points. I…
A review appeared that seemed engineered to redirect patients, praising "the newer clinic down the road" by name while describing our office as slow and staffed by "inexperienced" providers. The language was oddly promotional, the kind of…
A reviewer posted the specifics of their neurological workup, including their medications and imaging results, right alongside a series of accusations about my care. I could not engage with any of it, because even a gentle, general reply…
A review titled something like "how things really run here" appeared within days of a contractor leaving on bad terms, and it referenced our scheduling software, our billing routines, and back office details that no patient would ever…
A vague negative review with almost no specifics showed up on my RealSelf profile, and shortly after I received an email offering "reputation help" for a monthly retainer, with a not-so-subtle hint that "more reviews like that" could be…
The review described a colonoscopy and a follow up at a location that is not mine, written by someone who had clearly confused me with another gastroenterologist who shares my last name across the city. The one star rating still landed on…
One individual left a series of increasingly hostile reviews and follow up comments that moved from a care complaint into something personal and, eventually, frightening, including remarks that read as threats. It stopped being about their…
The one star review was entirely about an insurance denial and an appointment that had to be rescheduled twice, administrative problems that I do not personally handle, yet it was written as a verdict on my medical care. The actual…
A former client posted publicly about the content of our sessions and named their diagnosis, framing the whole thing as an expose of my failings. In therapy, confidentiality is close to sacred, and it runs in only one direction, so the…
A graphic review described a surgical complication in detail, including a specific operation and a difficult recovery. The procedure described is one I have never performed, and no patient in my records matches the account, so my best…
During a period of heightened public tension around a health topic, my professional page was targeted by dozens of one star reviews within a few days, almost none from actual patients and many from accounts in other states. It had nothing…
A review dinged my "limited techniques" and "one size fits all approach," then conspicuously recommended a specific rival rehabilitation clinic by name. That is not how genuine patient feedback usually reads, and the whole thing had the…
The review was written by the former partner of a client, someone who states in the post itself that they were never in my care, and it recast a painful personal conflict as a complaint about my practice. It was emotionally charged and…
A review asserted as fact that I had "ignored the test results" and "sent them home to get worse," a specific and false clinical claim rather than a matter of opinion. I know the actual sequence of that care and the reasoning behind every…
The complaint was entirely about how long it took to get a medication prior authorization approved, a process controlled start to finish by the insurer, yet it was posted as a one star judgment of my competence as a physician. Endocrine…
A one star review complained about our neighborhood, the "cold" waiting room music, and a coupon that had expired before the patient tried to use it, with nothing at all about the dental care itself. The cleaning and exam had gone…
As an anesthesiologist, I rarely have an ongoing office relationship with patients, so I was genuinely confused to see a detailed one star review about "office visits" and "follow up appointments" I simply do not conduct. It was clearly…