Real, de-identified accounts from healthcare providers across the country — page 9 of 10.
Share Your StoryAs a first-year dentist, one of my earliest reviews criticized my whitening for not reaching an impossible shade. The reviewer wrote that their teeth were still not as white as they wanted and rated the visit poorly. They described the…
The Yelp review criticized the shape of veneers that had been chosen and approved during planning. The reviewer said the teeth looked too long and blamed me entirely for the outcome. They described feeling self-conscious and called the…
An angry review described a botched root canal and "constant pain," naming a procedure with no matching patient in my records. It may have been meant for another dentist or invented, but I cannot deny a patient relationship that never…
A review called my office "behind the times" and recommended a specific competitor by name. The promotional tone did not read like a patient, but I could not prove authorship. In a small market, one steering review moves real appointments.…
A patient posted their full treatment plan and costs publicly, framed as exposing my "overtreatment." I could not respond without confirming and spreading their own private information. I watched sensitive details sit online while staying…
A review described an implant surgery at a location that is not mine, clearly a different oral surgeon with the same last name. The rating still dragged down an average I built over years. One prospective patient mentioned it before…
Two vague one star reviews arrived days apart, followed by an email offering to clean them up for a monthly retainer. It was extortion in a marketing costume, and each review looked like an opinion the platform would not touch. The…
The reviewer stated they had "never met this surgeon" and were writing for a family member, then gave a confident, wrong account. I had no standing to correct a story told by someone who was not in the room. Oral surgery runs on referrals,…
A neighborhood argument I was barely part of spilled onto my page as a cluster of one star reviews from non-patients. It had nothing to do with my care and everything to do with a fight I did not choose. Longtime patients saw a wall of…
A review appeared after a hygienist left, describing internal scheduling and supply issues as a danger to patients. It was framed as a safety warning but was really a workplace dispute, and I could not explain the departure publicly. My…
One individual left repeated reviews that turned personal and eventually referenced my family. I could not respond without risking disclosure about the encounter. My sleep deteriorated and I cut back hours to protect my health. I…
The review was about a claim the insurer denied and a bill the patient did not expect, written as a verdict on my dentistry. The treatment went well, but a star rating cannot separate a paperwork problem from clinical care. The context…
A review complained about "rushed sedation" and a service my practice does not offer. There was no matching patient, and denying the relationship would itself be a disclosure I cannot make. A review meant for someone else, or no one, sits…
A review called my approach outdated and steered readers to a competing group by name. The strategy-like language did not read as a patient, but the platform required proof I am barred from producing. In high-stakes surgical referrals, one…
A one star review complained that a promotional coupon had expired, with nothing about the dental visit. The cleaning was routine and fine, but the platform kept the complaint visible. It is deflating to be rated on a coupon rather than…
A parent posted their child's dental records and our notes publicly alongside criticism. I could not acknowledge the thread without spreading a minor's protected information. I was heartbroken the child's details were public and could say…
A detailed one star review described an implant surgery and painful recovery with no matching patient. Whether a mix-up or invention, I cannot disprove it publicly without implying a relationship that never was. Referrals softened while it…
A negative review described an appointment booked through another system on a day I was not practicing. It was clearly meant for a different dentist, but on a booking platform it directly suppresses my visibility. The algorithm quietly…
A review claimed as fact that I "left an infection untreated," a specific and false clinical statement. I know the actual course of care, but explaining it would disclose the patient's information. Worried patients called after reading it,…
A patient posted their imaging, medications, and our conversations, framed as exposing my "negligence." Any reply would confirm and spread their protected information, so I stayed silent. Watching intimate details circulate while unable to…
A neighborhood dispute pulled my practice into a cluster of one star Nextdoor posts from people who were never patients. Nextdoor's hyperlocal reach put it in front of exactly the neighbors I rely on. Knowing it circulated in my own small…
A single review praised a nearby office by name while calling mine slow and careless. The marketing tone did not read like a patient, but I could not prove it. One steering review meaningfully moved my week. The platform would not act…
A one star review was about a separate anesthesia bill, not the surgery, which went well. I do not control the anesthesia billing, but the rating attaches to my surgical name. Prospective patients read it as a judgment on my competence. We…
A one star review complained about the area and the office decor, with nothing about care. The visit itself was fine, and the filter hid several genuine reviews. My rating took a hit for things unrelated to dentistry. I flagged it and it…