A Nextdoor feud that spilled onto my practice
This account was submitted by a healthcare provider and de-identified before publication. Details that could identify a patient or practice have been removed, and it is shared with the provider’s consent.
What was posted
A neighborhood dispute pulled my practice into a cluster of one star Nextdoor posts from people who were never patients.
What actually happened
Nextdoor's hyperlocal reach put it in front of exactly the neighbors I rely on.
Impact
Knowing it circulated in my own small community was worse than a distant review.
Steps taken
Nextdoor offered little recourse and outreach went nowhere.