Real, de-identified accounts from healthcare providers across the country. Submitted with consent for public sharing. Each one represents a career, a reputation, and a question that deserved an answer.
Share Your StoryShe created 3 different (but extremely similar) google profiles to report a slandering story that we continued to pull teeth after she had a seizure. She said we pulled good teeth that could have been saved. All other dentists had given up…
Pt said that I was the reason she didn’t want to come back to the practice and that we were doing sketchy things with pay, appointments, rescheduling but lying etc. She originally said she was upset because the doctor had removed a failing…
A Medicaid patient that we receive almost no compensation to treat was frustrated that we would not provide her with narcotics for a simple procedure. So her and her family posted google reviews stating that I molested her during her…
A Medicaid patient that we receive almost no compensation to treat was frustrated that we would not provide her with narcotics for a simple procedure. So her and her family posted google reviews stating that I molested her during her…
A Medicaid patient that we receive almost no compensation to treat was frustrated that we would not provide her with narcotics for a simple procedure. So her and her family posted google reviews stating that I molested her during her…
The wife of my patient posted a bad review about a partial denture that I delivered to a patient. She made false claims about my character and made claims that the dental work was subpar just because she didn’t like the look of it, even…
A review was made by a family member on behalf of a patient that said I was borderline racist when I refused to see her mother when she was 30 minutes late to her 30 minute appointment for routine follow up. I had just previously refilled…
Patient described that he was overcharged for necessary treatment and that we bill by the hour, but this is not true, neither is it what actually happened. Also, complaints about a high wait time are laughable, as being seated 4 minutes…
A negative one star review was left by someone who is not a patient of record. Google makes it nearly impossible to remove these reviews. If it were a patient of record posting under an alias there is nothing in the review that is remotely…
Patient posted across multiple formats and forums that Dr. [redacted] was terrible surgeon, ruined her life, that she was no longer able to walk because of his care. Patient had a bimalleolar ORIF with another provider/group and apparently…
This post stated that I did not send an antibiotic, that they could not get a hold of me, and even though the call went to another doctor who did not send an appropriate medication, it was still my fault. Our EMR was recently updated, and…
The post on healthy grades was associated with a 1 star and said “No consideration for parents with difficult children Shouldn't be working with kids - Apr 17, 2023” Mom brought her autistic son in for a filling. The treatment was routine,…
We ended up being able to get this specific removed after a lot of back-and-forth, but that was just one situation. This has occurred multiple times over the past seven years. A patient will have some stress about what they paid for their…
This was posted on healthy grades within an hour of the appt. Went for the FIRST check up with my 21 months toddler and it was completely destroyed thanks to Dr. [redacted]. She made ZERO effort and WILLINGNESS to make any contact with the…
I was threatened with multiple negative reviews by a dissatisfied patient. She actually had a very good cosmetic outcome in line with the stated and agreed upon goals. She threatened to leave reviews on all online sites if we did not…
4 reviews - 3 years ago Apparently the hygienists in this office reserve the right to parent your child. I am appalled by the way my 6 year old, ADHD child was treated today. He sat and cooperated for all of the appointment except the…
Wish I could rate zero-stars. Showed up for a teeth cleaning for my 4-year old and was REFUSED SERVICE because we said no x-rays! Staff was confrontational. Sat with Dr [redacted] who told me to find another practice because he won't clean…
An anonymous post was published in a local Facebook group. It included a screenshot of the Google Business profile for Lansdowne Pediatric Dentistry, clearly identifying both the practice and me by name. The author claimed that after…
Patient complained that we would “only honor a warranty for 5 years if he was a patient”. He further stated that our work was subpar and that he wasn’t ever happy. Stated that we were taking advantage of him with bad dentistry while…
The review went up the same week a new practice opened two blocks from mine, fixating on "outdated equipment" and "a doctor who is clearly behind on the latest guidelines," then closing by suggesting readers "check out the newer clinic…
Not long after I had to let a staff member go, a detailed review appeared describing "the chaos behind the scenes" and warning that I was "unsafe with patients." It referenced our internal scheduling software by name and complained about…
The reviewer opened by admitting, in their own words, that they were "writing this for" a relative and had "never personally met this doctor," then made sweeping claims about my judgment during a delivery. The account was secondhand at…
A furious one star review landed on my profile describing a painful appointment on a specific Tuesday, complete with a rude front desk and a "dentist who wouldn't listen." I was not in the office that day, and the details matched a…
A parent posted a long account in a large local Facebook group that named their child's condition, described our visits in detail, and criticized my care in terms that misrepresented what actually happened. My first reaction was not…
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