Outdated, said a review pointing to a rival surgical group
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What was posted
A review called my approach outdated and steered readers to a competing group by name.
What actually happened
The strategy-like language did not read as a patient, but the platform required proof I am barred from producing.
Impact
In high-stakes surgical referrals, one such review can quietly redirect cases.
Steps taken
I brought documentation of the promotional tone and it changed nothing.