A glowing rival and a trashing of me in one review
This account was submitted by a healthcare provider and de-identified before publication. Details that could identify a patient or practice have been removed, and it is shared with the provider’s consent.
What was posted
A single review praised a nearby office by name while calling mine slow and careless.
What actually happened
The marketing tone did not read like a patient, but I could not prove it.
Impact
One steering review meaningfully moved my week.
Steps taken
The platform would not act without proof I cannot legally provide.