A wrong-surgeon review that landed under my name
This account was submitted by a healthcare provider and de-identified before publication. Details that could identify a patient or practice have been removed, and it is shared with the provider’s consent.
A review described an implant surgery at a location that is not mine, clearly a different oral surgeon with the same last name.
The rating still dragged down an average I built over years.
One prospective patient mentioned it before booking.
I submitted the discrepancy and the platform declined to referee it.