A vivid account of a surgery that never took place
This account was submitted by a healthcare provider and de-identified before publication. Details that could identify a patient or practice have been removed, and it is shared with the provider’s consent.
What was posted
A detailed one star review described an implant surgery and painful recovery with no matching patient.
What actually happened
Whether a mix-up or invention, I cannot disprove it publicly without implying a relationship that never was.
Impact
Referrals softened while it held the top of my results.
Steps taken
I reported it several times to no effect.