Real, de-identified accounts from healthcare providers across the country — page 8 of 10.
Share Your StoryA one-star review went up, followed by a message demanding free crown work and threatening a barrage of negative reviews if I refused. To pressure me, the sender referenced specific details supposedly from a chart, implying he held…
A vague one-star review landed, and with it a message demanding an immediate refund and my records, or else a flood of one-star reviews would follow. The message was explicit, refund me now or I flood you with one-stars and tell everyone…
The review asserted as fact that I looked at an obvious oral lesion, called it nothing, and delayed a cancer diagnosis by months. It was written with clinical confidence, citing a supposed biopsy that later confirmed malignancy. There was…
A resident wrote a furious post in a neighborhood group over a billing misunderstanding, and within a day my BBB profile filled with one-star complaints. Most came from names I did not recognize, and several listed addresses well outside…
The review came from someone who stated plainly that he had never been my patient and had never set foot in my office. He explained that he was writing on behalf of his mother, who he said received a dental implant that failed within a…
A one star review was entirely about an insurance denial and a surprise balance, with nothing about the actual treatment. Billing runs through a separate company I argue with on patients' behalf, but the rating attaches to my clinical…
The one-star review opened with a sentence I will not forget: the writer said he had never met me but wanted to warn people anyway. He explained that his father had gotten a full set of dentures that supposedly never fit and left him…
The review was posted by a man who described himself as the partner of a patient and said outright that he had never come in himself. He wrote that his partner received a crown that fell off within days and that I refused to fix it. He…
The Yelp review came from a grandmother who wrote, in her own words, that she stayed in the car during the appointment. She said her grandchild came out crying and that I must have been rough and unkind during the cleaning. She described…
As a dentist barely a year into practice, my first negative review came from someone who admitted he had never met me. He wrote that his brother came in for an emergency toothache and left in worse pain, and that I clearly did not know…
The review was signed by a man who wrote that he had never been my patient but was posting for his wife. He said she received veneers that looked fake, fell off, and cost a fortune to redo elsewhere. He described the shade as wrong and the…
The one-star review on Vitals came from a woman who wrote that she was posting for her roommate and had never been to my office. She said her roommate got a routine cleaning that left her gums bleeding and sore for a week. She described…
The Google review was written by a father who said he had never come to my office but was posting on behalf of his adult daughter. He claimed her clear aligner treatment dragged on far past what I had promised and that her teeth never…
The one-star Yelp review had nothing to do with dentistry at all. The entire complaint was about the parking situation in the shopping plaza where my office is located. The reviewer wrote that they circled the lot for ten minutes and had…
The review described my waiting room as having a weird vibe and left it at that. The writer said the space felt off, the chairs were dated, and the whole atmosphere made them uneasy. They mentioned in passing that the crown I placed was…
The one-star Yelp review was entirely about a coupon, not about any dental care. The reviewer had a whitening promotion that had expired months earlier and expected us to honor it anyway. When my front desk politely explained the offer had…
A post claimed I had "disfigured" a patient during corrective jaw surgery, with dramatic before and after language. The description does not match the procedure performed, but a public rebuttal would disclose the patient's care. On a…
The review that unsettled me most as a new dentist was about the lobby music. A parent wrote that the playlist in the waiting area was too loud and not to their taste during their child's checkup. They said the music gave them a headache…
The review complained almost entirely about the building's elevator being slow and cramped. The writer described waiting several minutes for the elevator and feeling frustrated before even reaching my third-floor office. They mentioned the…
This Yelp review was a critique of my waiting room decor and nothing else. The reviewer disliked the wall art, called the color scheme dated, and said the magazines were old. They wrote that the whole space felt like a time capsule. In one…
On RealSelf, where prospective patients comparison-shop cosmetic providers, my veneer case was labeled a botch. The reviewer said the veneers looked too white and too uniform and called the outcome a disaster. They described feeling like…
The RealSelf review called my in-office whitening a scam that did nothing. The writer said their teeth were not as white as they expected and that the whole treatment was a waste of money. They compared the result to celebrity smiles and…
The RealSelf post accused me of lying about the Invisalign timeline. The reviewer said treatment took longer than they wanted and that I had misled them from the start. They wrote that they expected results in a few months and were…
On RealSelf, a subjective complaint about a smile makeover was framed as outright malpractice. The reviewer said their new veneers were the wrong shape for their face and called it negligent, harmful work. They used the language of injury…