Provider Stories

Real, de-identified accounts from healthcare providers across the country — page 6 of 10.

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The review read like ad copy for a dentist that is not me

The review gave two stars but spent most of its length praising a "state of the art office nearby with friendly staff and same-day crowns." It read like a brochure, complete with buzzwords no ordinary patient uses. It offered no concrete…

A false claim that I operated on the wrong tooth

A review asserted as fact that I had "operated on the wrong tooth," a specific and false clinical claim. I know exactly what was done and why, but correcting it publicly would disclose the patient's care, which I will not do. On a site…

One star for the parking and the waiting-room music

A one star review complained about the strip mall parking and the "annoying" waiting room music, with nothing about the dental care. The cleaning and exam went fine, but the platform's filter buried several genuine reviews while keeping…