One star for the parking and the waiting-room music
This account was submitted by a healthcare provider and de-identified before publication. Details that could identify a patient or practice have been removed, and it is shared with the provider’s consent.
What was posted
A one star review complained about the strip mall parking and the "annoying" waiting room music, with nothing about the dental care.
What actually happened
The cleaning and exam went fine, but the platform's filter buried several genuine reviews while keeping this one visible.
Impact
It is frustrating to have my rating shaped by a parking lot I do not own.
Steps taken
I flagged it as off topic and was told a customer's overall impression is fair game.