Provider Stories

Real, de-identified accounts from healthcare providers across the country — page 5 of 10.

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A detailed review of an oral surgery I never performed

A graphic review described a jaw surgery complication in detail, naming a procedure I have never performed. No patient in my records matches the account, and I cannot say publicly that it never happened without acknowledging a relationship…

One star for a bill I never sent, and I cannot say a word

The review opened with "Great dentist, terrible billing" and then gave me a single star. The writer described being shocked by a balance that arrived weeks after the visit. They wrote that the front desk was cold and that nobody warned…

Their carrier paid slowly, so I got the one star for it

The review said I "kept billing them while insurance sorted it out" and gave one star. It described repeated statements and called the office relentless about money. The complaint was about the timing of billing during a slow insurance…

Hand over the records, or the review goes public

Someone demanded I release records they had no right to, threatening to post a damaging review and tell everyone if I refused. Releasing the records would have violated privacy law and my ethics, so I could not comply, and the review went…