Hand over the records, or the review goes public
This account was submitted by a healthcare provider and de-identified before publication. Details that could identify a patient or practice have been removed, and it is shared with the provider’s consent.
Someone demanded I release records they had no right to, threatening to post a damaging review and tell everyone if I refused.
Releasing the records would have violated privacy law and my ethics, so I could not comply, and the review went up as threatened.
The threat itself was unsettling, and the resulting one star review sat on my profile for months.
I documented the threats and consulted an attorney, but the review itself stayed within the platform's rules.