A parent posted a review that is 100% false

This account was submitted by a healthcare provider and de-identified before publication. Details that could identify a patient or practice have been removed, and it is shared with the provider’s consent.

What was posted

A parent posted a review that is 100% false, claiming the child was screaming and had a terrible experience — though the parent wasn't even present at the visit.

What actually happened

The child came in with a grandparent for a check-up and was playful and fully cooperative. The child had presented with facial bruising; the explanation changed twice, didn't match the grandparent's account, and was inconsistent with the injury. As a mandatory reporter I documented and reported my observations — I have no way to know whether it was abuse, but I'm required to report suspicion or risk my license. The review appears to be retaliation for that report.

Impact

It makes me afraid and hesitant to report suspected abuse or neglect, because the repercussions to my reputation and livelihood can be severe. It's emotionally distressing to watch someone lie about you with no affordable way to protect yourself.

Steps taken

I've tried repeatedly to get the review removed but can't. I called the social worker about it and was told there is nothing I can do.

Behind every story is a career that deserved better.

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Reported impact on this provider

Three others reported Reputation Damage

Three Profiles, One Fabricated Story

She Named Me Everywhere—and I Had No Way to Defend Myself

A False Criminal Accusation That Nearly Destroyed the Practice

Behind every story is a career that deserved better.