A False Accusation That Changed My Career

A review was made by a family member on behalf of a patient that said I was borderline racist when I refused to see her mother when she was 30 minutes late to her 30 minute appointment for routine follow up. I had just previously refilled her medication‘s the day before and I also verified with the Pharmacy that she had adequate supply of all of her medication‘s. she claimed I was racist because I would not see her for her. Follow up when she was late and there were two patients that she would subsequently have made weight with me forcibly seeing her when the quality manager became involved. They actually asked the patient if she wanted to switch providers because of her comment and she actually said no she did not want to switch she wanted to continue her care with me. I had actually asked the clinic like I don’t feel comfortable seeing her, especially after she’s made comments about me being racist and they basically told me I had to continue to see her, even though they believed that her allegations were false because they felt it would cause more issues if I would not see her they asked that she would have her daughter remove the posting and she basically told them that it’s a free country and her daughter can say what she wants so because of that I did ask for they’re always to be a staff chaperone present during any of our interactions after that.

Again, what had actually happened was the patient was scheduled for a routine follow up to review her labs and see the follow up for her three month blood pressure needs the patient. Arrive 30 minutes late to her 30 minute appointment and there were two patients immediately behind her that were early and have been waiting to be seen anyways I declined to see her at that time. I gave the option to have her either wait until the other two remaining patients were seen so she would have had to wait around one hour otherwise she could reschedule to the very next day and be seen either in the morning or the afternoon. She became immediately upset and said that I was going to like kill her because she was out of her blood pressure medicine which I had later verified with the pharmacy that she had picked up the prescription. She had over 60 days to 90 days remaining on all of her prescriptions. Nothing was out and nothing was of a controlled like time sensitive type either like she just was wanting to be seen because she was there. We also verified like she had a bus pass there was no transportation issues as far as that goes either. Shortly after I declined to see her again she was offered an appointment after the other two patients and she did not wanna wait and she wanted to come the next day shortly after all that transpired her daughter created that Facebook or Facebook Google post regarding me being borderline racist

It was completely detrimental to my emotional state. I have never been accused of anything like that, and I was so embarrassed of that as well I was fearful that I was gonna lose my job. I was fearful that other patients would see that comment and believe that to be true and then it was also again just emotionally distressing going through the process with the management and leadership team and then basically requiring me to continue to provide care despite what the patient’s family member

I had again requested a new PCP for the patient or recommended that that be completed but the patient had requested to remain with me. I did in my own way have a chaperone present at all times during our interactions and if she had to be notified via phone I did have someone present and she was aware that she was on speakerphone, and someone was present in the room as well, but shortly after that, I did leave that position because I felt that the leadership team was very dismissive of actually solving the problem and allowed the patient to make that remark Mark without actually going to bat and clearing my name