When a Prize Policy Became a One-Star Review
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4 reviews - 3 years ago Apparently the hygienists in this office reserve the right to parent your child. I am appalled by the way my 6 year old, ADHD child was treated today. He sat and cooperated for all of the appointment except the floride at the end, and they just used a different application so he did get it done. This is a huge improvement from previous appointments when he was too scared to let them do anything. And we decided not to do x-rays because he was genuinely scared. So at the end of the appointment the kids usually get a bouncy ball (my son was very excited about this, he loves them) but the hygienist told him he couldn't have one because of his behavior!! I kindly told her that as his mother I would like to be the one to make that decision. They still refused and one hygienist even insulted me for wanting to "reward that kind of behavior".
Mom never disclosed that patient was neurodivergent, only in the review was this disclosed
We felt that we must give in to poor behavior for fear that parents are not disclosing pertinent information
no, we did not feel it was worth it