A parent's angry review about a visit they never attended
This account was submitted by a healthcare provider and de-identified before publication. Details that could identify a patient or practice have been removed, and it is shared with the provider’s consent.
What was posted
A parent wrote a furious review about their adult child's appointment, admitting they were not present and had it secondhand.
What actually happened
The account was wrong on key points, but I could not correct it without discussing the actual patient's care.
Impact
It read as authoritative to anyone scanning my profile, and it stuck.
Steps taken
I reported it as a third party post and it stayed up.