Two dentists, one name, and a review meant for him
This account was submitted by a healthcare provider and de-identified before publication. Details that could identify a patient or practice have been removed, and it is shared with the provider’s consent.
What was posted
A review described a visit to a dentist with my name at a different office across the county.
What actually happened
The rating still attaches to me, and the platform will not referee the mix-up.
Impact
It quietly costs bookings over someone else's bad day.
Steps taken
I submitted the discrepancy and got a non-answer.