A cosmetic-surgery review that steered patients elsewhere

This account was submitted by a healthcare provider and de-identified before publication. Details that could identify a patient or practice have been removed, and it is shared with the provider’s consent.

What was posted

A review on a cosmetic platform called my jaw surgery results "dated" and recommended a rival by name.

What actually happened

The promotional phrasing did not read like a patient, but suspicion was not enough for the platform.

Impact

On a comparison-driven site, it redirected real consults.

Steps taken

I reported it and nothing changed.

Reported impact on this provider

Emotional DistressLost Revenue

Three others reported Emotional Distress

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