Provider Stories

Real, de-identified accounts from healthcare providers across the country — page 6 of 10.

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Their carrier paid slowly, so I got the one star for it

The review said I "kept billing them while insurance sorted it out" and gave one star. It described repeated statements and called the office relentless about money. The complaint was about the timing of billing during a slow insurance…

Hand over the records, or the review goes public

Someone demanded I release records they had no right to, threatening to post a damaging review and tell everyone if I refused. Releasing the records would have violated privacy law and my ethics, so I could not comply, and the review went…

The review read like ad copy for a dentist that is not me

The review gave two stars but spent most of its length praising a "state of the art office nearby with friendly staff and same-day crowns." It read like a brochure, complete with buzzwords no ordinary patient uses. It offered no concrete…

A false claim that I operated on the wrong tooth

A review asserted as fact that I had "operated on the wrong tooth," a specific and false clinical claim. I know exactly what was done and why, but correcting it publicly would disclose the patient's care, which I will not do. On a site…

One star for the parking and the waiting-room music

A one star review complained about the strip mall parking and the "annoying" waiting room music, with nothing about the dental care. The cleaning and exam went fine, but the platform's filter buried several genuine reviews while keeping…