When the reviews turned personal and then threatening
This account was submitted by a healthcare provider and de-identified before publication. Details that could identify a patient or practice have been removed, and it is shared with the provider’s consent.
What was posted
One person left escalating reviews that moved from a care complaint into personal, then threatening, language over several weeks.
What actually happened
I could not respond without risking disclosure of who they likely were, so the reply box was closed to me by law.
Impact
My sleep suffered and I grew more cautious about my routines.
Steps taken
I documented everything and spoke with an attorney and local police, but the posts sat within the platform's rules.