A relative told the whole town about a visit they missed
This account was submitted by a healthcare provider and de-identified before publication. Details that could identify a patient or practice have been removed, and it is shared with the provider’s consent.
What was posted
A relative of a patient posted an emotional account of a visit they had not attended, getting the facts wrong.
What actually happened
I could not correct a secondhand story without discussing the patient's care.
Impact
In a tight community it reached many of my families within days.
Steps taken
I reported it as a third party post and it remained.