Reviewed for the neighborhood, not the dentistry
This account was submitted by a healthcare provider and de-identified before publication. Details that could identify a patient or practice have been removed, and it is shared with the provider’s consent.
What was posted
A one star review complained about the area and the office decor, with nothing about care.
What actually happened
The visit itself was fine, and the filter hid several genuine reviews.
Impact
My rating took a hit for things unrelated to dentistry.
Steps taken
I flagged it and it was deemed a fair overall impression.