One star for an expired coupon, not the cleaning

DentistrySCGoogle

Published March 28, 2026

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This account was submitted by a healthcare provider and de-identified before publication. Details that could identify a patient or practice have been removed, and it is shared with the provider’s consent.

What was posted

A one star review complained that a promotional coupon had expired, with nothing about the dental visit.

What actually happened

The cleaning was routine and fine, but the platform kept the complaint visible.

Impact

It is deflating to be rated on a coupon rather than care.

Steps taken

I flagged it as off topic and it stayed.

Reported impact on this provider

Reputation Damage

Three others reported Reputation Damage

See all 176 →
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He Refused the ER—and His Family Believed We Sent Him Home

Pt with chief concern of urinary retention. He had obvious evidence of head trauma on exam (abrasions and a black eye if I recall…

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LAGoogle

She Requested an Unnecessary Exam. I Couldn’t Explain Why I Refused.

The patient requested an exam that was not appropriate for her age. I declined to perform the exam she requested.

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ORGoogle

False Reviews, Legal Threats, and Thoughts of Early Retirement

The post was not accurate. The patient presented with severe, rapidly progressing dental disease and repeatedly delayed or declined…

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