A surprise bill from my insurer, blamed on my care
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What was posted
The review was about a claim the insurer denied and a bill the patient did not expect, written as a verdict on my dentistry.
What actually happened
The treatment went well, but a star rating cannot separate a paperwork problem from clinical care.
Impact
The context that would have made it fair was off limits because it touched their coverage.
Steps taken
We resolved the billing issue, but the review stood.