A one-star account of an appointment that never happened
This account was submitted by a healthcare provider and de-identified before publication. Details that could identify a patient or practice have been removed, and it is shared with the provider’s consent.
What was posted
A detailed review described an appointment and staff who do not match my office.
What actually happened
There is no such patient, and I cannot call it a fiction without acknowledging a relationship that never was.
Impact
It sits at the top of my listing dragging my average down.
Steps taken
I reported it several times to no effect.