Blamed for a filling on a patient I never saw
This account was submitted by a healthcare provider and de-identified before publication. Details that could identify a patient or practice have been removed, and it is shared with the provider’s consent.
What was posted
A review described a failed filling and rude staff, with no matching patient anywhere in my records.
What actually happened
I cannot say publicly that they were never seen here without acknowledging a relationship that never existed.
Impact
New patient calls slowed while it held the top spot.
Steps taken
I reported it repeatedly and it stayed.